Articles:

Moran Franchisee Profile – Mr. Transmission/Milex’s Chris Robinson of Sycamore, IL

Moran Franchisee Profile – Mr. Transmission/Milex’s Chris Robinson of Sycamore, IL

In order to earn a customer service award, you have to do more than deliver exactly what the customer needs, when they need it. You must go above and beyond the norm to offer an experience unlike any other for each person that enters the store. That’s why this month, we’re highlighting Chris Robinson, owner of the Mr. Transmission/Milex Complete Auto Care in Sycamore, IL. Earlier this year, his location was ranked as the best automotive shop in his area by the Northern Star student newspaper of Northern Illinois University. Chris started his career doing vehicle repairs in automotive dealerships after he graduated high school. He gained experience with several dealerships and out-of-market shops, and also worked at the Chicago branch of AAA. He said this early experience helped him gain an understanding of what would improve the cus ... read more

Categories:

Uncategorized

Bad Habits That Are Destroying Your Car

Bad Habits That Are Destroying Your Car

Damage to your car begins accumulating the moment you drive it off the lot. We all know this, but there are ways to speed up this damage without even realizing it, setting yourself up for some hefty repair bills in the future. Unfortunately, many of the following are common habits, and Milex Complete Auto Care technicians see drivers unwittingly shortening the lives of their cars every day. Here are some of the worst habits we’ve seen, and how you can turn them around to prevent damage to your car. Driving Habit: Letting gas get too low The temptation to drive with a low gas level is pervasive. After all, who wants to take time out of their day to fuel up, or spend the money to do it? Unfortunately, letting your gas level get too low can damage your car in the long term. Here’s why: Over time, sediment can build up in the bottom of your fuel tank. This is ... read more

Categories:

Uncategorized

Mr. Transmission/Milex Franchisees Help Hurricane Harvey Recovery Efforts

Mr. Transmission/Milex Franchisees Help Hurricane Harvey Recovery Efforts

In late August, southern Texas was pelted with heavy rains, storm surges and high winds, which devastated property in much of the area. Stories are still surfacing of the damage wreaked by Hurricane Harvey, and many experts estimate it will take at least a year for the area to return to normal. Gordon and Carolyn Ricossa and their employees of the Mr. Transmission & Milex Complete Auto Care in Beaumont, TX, found themselves in the thick of the storm with very little in the way of preparation. When Hurricane Harvey first hit the area, Gordon sent all the technicians home to wait it out in safety. That would be the last time they would be able to reach the store for 10 days. The Beaumont store was fortunate to avoid flooding, but all of the roads leading to the shop were closed due to high water for more than week. Once Gordon, Carolyn and their technicians could reach the shop, they had to get ... read more

Categories:

Uncategorized

Milex Franchisees of the Year – Albert and Serina Daniel

Milex Franchisees of the Year – Albert and Serina Daniel

How do you know when you have a winning formula? Maybe winning the Milex Franchisee of the Year award three separate times could be a hint! Albert and Serina Daniel, owners and operators of two Milex franchise locations — Frederick and Boonsboro, MD — know the secret to good business, and they have built up their Milex Complete Auto Care locations to a level of quality that stands out among franchises throughout the nation. We caught up with the two powerhouse franchisees to see what the secret was, and how other Milex franchisees could replicate their success. Albert grew up around the automotive industry, which awakened an early passion for vehicle repair. He learned the basics from his father, and his skills only improved when he entered the US Navy. Once he figured out the basics, it was easy for him to transfer his skills, and he spent the rest of his civilian career in the automotive ... read more

Categories:

Uncategorized

Recalculating

Recalculating

Moran Family of Brands President & CEO Barb Moran-Goodrich recently appeared on an episode of the “Recalculating” podcast, which focuses on small business and entrepreneurship. Moran-Goodrich spoke with program hosts Dan Perkins and Don Mazzella on a wide range of topics such as about the history of the company, the auto repair field and the future outlook of the industry. Here are some of the topics discussed in the interview: Company overview and history Her professional background and time with Moran Family of Brands The state of the auto repair industry and employment opportunities in the future Franchise ownership opportunities in the auto repair field The newly created Moran Future Auto Tech Internship Program. Listen to Moran-Goodrich’s full interview in the of “Recalculating” podcast below

Categories:

Uncategorized

Finding A Repair Shop You Can Trust

Finding A Repair Shop You Can Trust

If you’re not a car care expert yourself, it can be hard to ignore that little voice inside your head that can’t help but wonder if you’re about to get ripped off every time you pull into a repair shop. A survey conducted by the Consumer Reports National Research Center found that about 50 percent of people completely trust their local shop to fix their cars. That means that half of the respondents don’t trust the people who repair their cars! If you don’t know a lot about cars, you can at least know the right questions to ask and things to look for that can help you feel better about your decision. Get referrals from friends. These folks have done the hard work for you already, and have found an auto repair shop they know people can trust. In som ... read more

Categories:

Uncategorized

Keep Your Cool – Check Your Air Conditioner

Keep Your Cool – Check Your Air Conditioner

It’s one of those things that we often take for granted. Every time you’ve reached for those buttons, turned those knobs and set those dials, your air conditioner has always worked for you. That chilly blast is a blessing of arctic comfort in a vehicle where temperatures can rise well above 150 degrees in the summer. So, it’s no surprise that you lose your cool when there’s no breeze at the push of a button or no cool when you crank a temperature dial down as far as it will go. What you can do Getting stuck in traffic is enough to get even the most patient person hot under the collar, but getting stuck in traffic with no air conditioning in the middle of the summer can leave you steaming — literally. Vehicle HVAC systems are complex, and unless you’re familiar with how to work on them and have the necessary tools, it might be best to leave that to the experts at your local Milex Comple ... read more

Categories:

Uncategorized

Earth Day: Going Green with Milex Complete Auto Care

Earth Day: Going Green with Milex Complete Auto Care

In honor of Earth Day being celebrated on Saturday, April 22, Milex Complete Auto Care is offering suggestions of things you can do with your vehicle and commuting routines to take better care of the planet. Earth Day Network says transportation is now the fastest-growing source of greenhouse gas emissions, accounting for 24 percent of global emissions. Here’s the good news: Going green doesn’t mean spending a ton of green. Let’s examine several solutions to protect the environment with your car that don’t involve adding a brand-new hybrid to your garage. Carpool We understand that ditching the car in favor of a bike or the bus may not be feasible to most people. However, spending one or two days catching a ride with a co-worker who lives nearby, or even a neighbor who works near you, can m ... read more

Categories:

Uncategorized

Pollen Season – When to Change Air Filters

Pollen Season – When to Change Air Filters

As the seasons change from winter to spring, pollen is becoming more and more prevalent. With this comes many different problems: allergies, yellow windshields and — one problem you might not expect — dirty air filters. According to the technicians at Milex Complete Auto Care, people are often unaware their air filters are dirty until they start causing issues in their vehicles. So the question becomes: how important is it to change the filters in your car? Here is your guide to knowing when, how and why to change your filters. What are air filters? Air filters are important for keeping you and your car healthy. There are two types of air filters. Each work differently to ensure a healthier car. The type of filter determines how often and when you should change it. The first type is the engine air filter. This is the filter that protects your engine. It stops air poll ... read more

Categories:

Uncategorized

Don’t Pinch Pennies on Car Maintenance

Don’t Pinch Pennies on Car Maintenance

You’ve probably heard the expression, “penny wise, pound foolish.” It means to worry more about cheaper spending than the larger expenses in life. This can be especially true when it comes to keeping your car running. Pinching pennies on your car maintenance can cost you dearly in the long run. Other than your home, your car is one of your biggest investments. Many drivers expect their cars to last longer than ever before. According to the most recent IHSMarkit survey, the average car on the road is now more than 11.5 years old. And most people expect to keep a car six-and-a-half years. That’s up from just a year ago. The key to keeping a car of any age running smoothly is to follow some basic, routine car maintenance. Some things you ... read more

Categories:

Uncategorized
Milex Brands is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call (800) 581-8468 if you have any issues in accessing any area of our website.