Yearly Archives: 2017

Moran blog – Moran Franchisee Uses Holidays to Give Back

Moran blog – Moran Franchisee Uses Holidays to Give Back

The spirit of the holiday season is about more than presents, food and family. The holidays are also a time when we help those who are less fortunate than us. This time of year can be an especially difficult time for families with low incomes or those reeling from a sudden turn in their fortunes. When the holiday spirit moves you to help, it can pay to listen. Mr. Transmission/Milex franchisee Ronnie Weiss has been doing exactly that for more than 25 years. Ronnie has become a fixture in the Houston community not just for his automotive expertise, but for his generous spirit toward his neighbors. He recently assisted a local horse trainer with transmission repairs on her car after health and financial difficulties left her unable to work and pay for the service. We caught up with him ... read more

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Recognizing the Signs of Vehicle Engine Damage

Recognizing the Signs of Vehicle Engine Damage

With each new light on the dash, we hold our breath as the thought of expensive bills flashes through our minds. As a car owner, preventative engine maintenance is one of the most important things you can do to keep your vehicle healthy and your wallet happy. Although it’s not always black and white when it comes to our finely tuned machines, technicians at Milex Complete Auto Care share some of the more obvious signs that your vehicle may be experiencing engine damage. Check Engine Light You may be patiently waiting in the carpool line when an immediate anxious moment hits every vehicle owner; your check engine light illuminates. We all know that dreadful feeling when our stomach sinks and we can only hope the light is informing us of a loose gas cap. As unnerving as it may be, an illuminated check engine light is a useful tool to inform you of pot ... read more

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MILEX , engine

Moran Thanks its Veteran Franchise Owners

Moran Thanks its Veteran Franchise Owners

In honor of Veterans Day, Moran Family of Brands would like to salute the 15 franchise owners in our system who served in the military. We are also proud to announce Entrepreneur Magazine ranked Mr. Transmission/Milex Complete Auto Care as one of the top franchises for veterans. The magazine based its ranking on each company’s veteran incentive, support by the company in the franchise-buying process, and the company’s ranking in the 2017 Franchise 500, the magazine’s yearly assessment on the health and growth potential of the country’s best franchises (Mr. Transmission/Milex Complete Auto Care ranked #474). George Kok is an example of a Moran franchise owner who has successfully transitioned from military service to civilian life. Kok purchased a Mr. Transmission/Milex auto repair store in Louisville ... read more

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Moran Franchisee Profile – Mr. Transmission/Milex’s Chris Robinson of Sycamore, IL

Moran Franchisee Profile – Mr. Transmission/Milex’s Chris Robinson of Sycamore, IL

In order to earn a customer service award, you have to do more than deliver exactly what the customer needs, when they need it. You must go above and beyond the norm to offer an experience unlike any other for each person that enters the store. That’s why this month, we’re highlighting Chris Robinson, owner of the Mr. Transmission/Milex Complete Auto Care in Sycamore, IL. Earlier this year, his location was ranked as the best automotive shop in his area by the Northern Star student newspaper of Northern Illinois University. Chris started his career doing vehicle repairs in automotive dealerships after he graduated high school. He gained experience with several dealerships and out-of-market shops, and also worked at the Chicago branch of AAA. He said this early experience helped him gain an understanding of what would improve the cus ... read more

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Bad Habits That Are Destroying Your Car

Bad Habits That Are Destroying Your Car

Damage to your car begins accumulating the moment you drive it off the lot. We all know this, but there are ways to speed up this damage without even realizing it, setting yourself up for some hefty repair bills in the future. Unfortunately, many of the following are common habits, and Milex Complete Auto Care technicians see drivers unwittingly shortening the lives of their cars every day. Here are some of the worst habits we’ve seen, and how you can turn them around to prevent damage to your car. Driving Habit: Letting gas get too low The temptation to drive with a low gas level is pervasive. After all, who wants to take time out of their day to fuel up, or spend the money to do it? Unfortunately, letting your gas level get too low can damage your car in the long term. Here’s why: Over time, sediment can build up in the bottom of your fuel tank. This is ... read more

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Mr. Transmission/Milex Franchisees Help Hurricane Harvey Recovery Efforts

Mr. Transmission/Milex Franchisees Help Hurricane Harvey Recovery Efforts

In late August, southern Texas was pelted with heavy rains, storm surges and high winds, which devastated property in much of the area. Stories are still surfacing of the damage wreaked by Hurricane Harvey, and many experts estimate it will take at least a year for the area to return to normal. Gordon and Carolyn Ricossa and their employees of the Mr. Transmission & Milex Complete Auto Care in Beaumont, TX, found themselves in the thick of the storm with very little in the way of preparation. When Hurricane Harvey first hit the area, Gordon sent all the technicians home to wait it out in safety. That would be the last time they would be able to reach the store for 10 days. The Beaumont store was fortunate to avoid flooding, but all of the roads leading to the shop were closed due to high water for more than week. Once Gordon, Carolyn and their technicians could reach the shop, they had to get ... read more

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Milex Franchisees of the Year – Albert and Serina Daniel

Milex Franchisees of the Year – Albert and Serina Daniel

How do you know when you have a winning formula? Maybe winning the Milex Franchisee of the Year award three separate times could be a hint! Albert and Serina Daniel, owners and operators of two Milex franchise locations — Frederick and Boonsboro, MD — know the secret to good business, and they have built up their Milex Complete Auto Care locations to a level of quality that stands out among franchises throughout the nation. We caught up with the two powerhouse franchisees to see what the secret was, and how other Milex franchisees could replicate their success. Albert grew up around the automotive industry, which awakened an early passion for vehicle repair. He learned the basics from his father, and his skills only improved when he entered the US Navy. Once he figured out the basics, it was easy for him to transfer his skills, and he spent the rest of his civilian career in the automotive ... read more

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Recalculating

Recalculating

Moran Family of Brands President & CEO Barb Moran-Goodrich recently appeared on an episode of the “Recalculating” podcast, which focuses on small business and entrepreneurship. Moran-Goodrich spoke with program hosts Dan Perkins and Don Mazzella on a wide range of topics such as about the history of the company, the auto repair field and the future outlook of the industry. Here are some of the topics discussed in the interview: Company overview and history Her professional background and time with Moran Family of Brands The state of the auto repair industry and employment opportunities in the future Franchise ownership opportunities in the auto repair field The newly created Moran Future Auto Tech Internship Program. Listen to Moran-Goodrich’s full interview in the of “Recalculating” podcast below

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Finding A Repair Shop You Can Trust

Finding A Repair Shop You Can Trust

If you’re not a car care expert yourself, it can be hard to ignore that little voice inside your head that can’t help but wonder if you’re about to get ripped off every time you pull into a repair shop. A survey conducted by the Consumer Reports National Research Center found that about 50 percent of people completely trust their local shop to fix their cars. That means that half of the respondents don’t trust the people who repair their cars! If you don’t know a lot about cars, you can at least know the right questions to ask and things to look for that can help you feel better about your decision. Get referrals from friends. These folks have done the hard work for you already, and have found an auto repair shop they know people can trust. In som ... read more

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Keep Your Cool – Check Your Air Conditioner

Keep Your Cool – Check Your Air Conditioner

It’s one of those things that we often take for granted. Every time you’ve reached for those buttons, turned those knobs and set those dials, your air conditioner has always worked for you. That chilly blast is a blessing of arctic comfort in a vehicle where temperatures can rise well above 150 degrees in the summer. So, it’s no surprise that you lose your cool when there’s no breeze at the push of a button or no cool when you crank a temperature dial down as far as it will go. What you can do Getting stuck in traffic is enough to get even the most patient person hot under the collar, but getting stuck in traffic with no air conditioning in the middle of the summer can leave you steaming — literally. Vehicle HVAC systems are complex, and unless you’re familiar with how to work on them and have the necessary tools, it might be best to leave that to the experts at your local Milex Comple ... read more

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